Shipping Policy
1. Shipping Methods
1.1. ATROS Water offers multiple shipping options for your convenience. The available shipping methods may include standard ground shipping, expedited shipping, and international shipping, depending on your location.
2. Shipping Costs
2.1. Shipping costs are calculated based on the shipping method, destination, and the weight and dimensions of the items in your order. You will be provided with the shipping cost during the checkout process.
3. Estimated Delivery Times
3.1. Estimated delivery times vary depending on your location and the selected shipping method. We aim to process and ship your order within 15 days after payment confirmation.
3.2. While we make every effort to meet delivery timelines, please note that delivery times may be affected by factors beyond our control, including weather, carrier delays, and public holidays.
4. Tracking Your Order
4.1. After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
5. International Shipping
5.1. ATROS Water offers international shipping to select destinations. Please be aware that international shipments may be subject to customs and import duties, taxes, and fees, which are the responsibility of the recipient.
6. Order Verification
6.1. In some cases, we may need to verify the order information before processing it. This verification process may result in delays in shipping.
7. Shipping Address
7.1. It is your responsibility to provide an accurate and complete shipping address when placing an order. ATROS Water is not responsible for orders shipped to an incorrect or incomplete address.
8. Shipping Delays
8.1. ATROS Water is not liable for shipping delays due to unforeseen circumstances, including but not limited to natural disasters, customs delays, and carrier disruptions.
9. Shipping Charges and Refunds [Free shipping]
9.1. Shipping Non-chargeable..
10. Contact Us
10.1. If you have any questions about our Shipping Policy or need assistance with your order, please contact our customer support team at sales@atroswater.com